Who is responsible
Hawkeye Lexicraft, doing business as Sirius English
Correspondence address: 1110 N Virgil Ave, Apt 92161
Los Angeles, CA 90029, United States
contact@siriusenglish.com
Hawkeye Lexicraft, doing business as Sirius English, is responsible for the personal information it uses to arrange and deliver tutoring. Privacy enquiries: contact@siriusenglish.com. Effective date: September 27, 2026.
Information and purposes
We use adult customer/guardian name and email, declared residence region, learner age band, selected timezone, lesson dates, payment/refund references, communications, and necessary teaching notes. We do not need a full birth date for ordinary booking. Stripe handles payment credentials; we do not store full card numbers or wallet passwords.
We use this information to deliver lessons, manage bookings and payments, support returning students, respond to enquiries, keep necessary business records and protect the service. Where GDPR applies, the relevant bases are contract performance, legal obligations, and legitimate interests such as service security and teaching continuity, subject to your rights. Where a particular use needs consent, we ask separately and explain withdrawal.
Providers and transfers
Information is handled by our booking hosting/infrastructure providers, Stripe for payments, Zoom for live lessons, and Google Workspace for business email. Public-site embedded media may involve its own provider. We disclose information only as needed for those purposes, legal requirements or authorised arrangements. We do not sell personal information.
Providers may process information in other countries. Where GDPR applies, we use applicable adequacy decisions or appropriate contractual safeguards for restricted transfers; provider terms and processing arrangements are reviewed for appropriate safeguards. You can ask about relevant recipients and transfer safeguards.
GDPR and privacy requests
Where the General Data Protection Regulation (GDPR) applies, you may have rights to access, correction, erasure, restriction, objection and portability, and to withdraw consent for consent-based processing. You may also complain to the competent supervisory authority. Rights depend on the processing and applicable exceptions; for example, a legal recordkeeping obligation may require limited retention.
Email contact@siriusenglish.com with your request. We verify identity proportionately and respond within applicable deadlines—normally one month for GDPR requests, with any permitted extension explained. Accepting booking terms is not blanket consent to unrelated data use.
Retention and deletion
- Uncompleted enquiries: parent-contact enquiries made to arrange consent are removed after 30 days if the process does not proceed, unless another documented need applies.
- Teaching history: learning notes are kept while needed for ongoing tutoring or reasonably anticipated returning lessons. They are not automatically removed after six months. We review continued need periodically and honour applicable deletion requests; information is removed when no longer necessary.
- Under-13 information: a direct parent notice specifies the limited information, purposes and retention timetable before collection. Child information is not retained indefinitely. Consent evidence is separated from learning notes and retained only for a documented necessary compliance or dispute period, with regular review; the parent notice states the relevant timetable and purpose.
- Payments: Stripe holds payment credentials. We retain only necessary booking, transaction and refund records for applicable business, tax and dispute needs.
- Backups: production backups use a 30-day rolling retention cycle. Deleted information is removed from active use and expires from backups through that cycle; deletions must be reapplied following restoration.
A specific legal obligation or dispute may justify retaining a restricted subset longer. That does not justify retaining unrelated learning notes.
Children’s privacy
Lessons are generally for ages 13+. A parent or guardian books for minors using the adult’s own contact details. Under-13 learners are accepted only through prior arrangements with the instructor; public checkout does not accept under-13 bookings.
Before child information is collected, the parent receives direct notice and completes an appropriate verifiable consent process. A booking checkbox is not verified parental consent. The notice describes necessary learner identifiers, scheduling/teaching information, Zoom audio/video and relevant providers. Recording and AI transcription require a separate review and authorisation; this booking system does not enable them.
Parents may review their child’s information, withdraw consent, refuse further collection and request deletion. Contact contact@siriusenglish.com. We verify the guardian before releasing information and stop further child-data collection when consent is withdrawn, subject to limited lawful retention.
Security, cookies and updates
We restrict access to student records and consent evidence, keep administrative credentials private and use safeguards appropriate to the information. Public connections and backup storage must be protected, with access limited to the instructor and necessary service-provider functions. No system can promise absolute security.
The booking service uses necessary cookies for sessions, cart/private booking access and request protection. Your chosen timezone may be saved in your browser. If a trusted hosting provider supplies an approximate IP-country hint, it is used only to suggest a residence region; you confirm the selection. It does not determine your legal rights. We do not send your IP address to a separate geolocation service for booking.
Embedded third-party media may collect identifiers or activity information according to its own practices. We do not currently implement a cross-site advertising profile; browser Do Not Track signals do not change the essential booking cookies. Any additional analytics or nonessential cookie use needs review and appropriate controls before activation.
Material privacy changes will be posted with a new effective date and, where required, communicated directly. Significant changes to children’s information practices require renewed notice and any required consent.